Originally Posted by spooldup

Yeah, ULCCs do better, this is true. But ULCCs would do even better if our CS/ops wasnt so poor that it drives people away in said economy. You can only "keep reducing costs" so much. They also do it in the wrong areas. If getting Lido meant reducing costs, I would hope the money went towards better CS and gate agents that they were saving money on prior. I know it didnt though.