I think we can all agree that we need to see change in our operations and gate agents before we even consider anything else being an "issue" here. Because those two things are our only issues really. Yeah, many people I know won't fly us because we are delayed a lot and our customers are treated like garbage by gate agents....

But yeah, its all the fault of the at home workers and we just need to keep smiling. Barry seems to just think that at home workers mean no travel, when in reality it means they can travel and work from wherever.... which means on our airline.....