Originally Posted by
Zard
they’d have to convince our cabin and customer service employees that premium passengers deserve premium service. That might be a bridge too far.
In regards to this, the way our customers get treated is downright embarrassing and unprofessional. If I actually paid for tickets I’d either not fly SWA or the minute I’d get any disrespect from any ground Ops employee I’d call them out on it pronto.
The “attitude” on so many of them is appalling. It’s the ultimate in “cringe-worthy”.
🔥👇