Originally Posted by CA1900

Didn't have any concrete answer to give them, but suggested the FAs tell the pax to email customer service during or after the flight about a refund for one of the segments. One family of four said it was now a $64 purchase instead of $32, and they were rightfully upset. Hopefully they got refunded the second charge; not their fault sold a full oceanic flight out of Vegas on a 115-degree afternoon.