Hard to read the earnings call transcripts and look at the financial headlines post earnings. It seems too convenient for corporate officers to blame the drop in Express revenue squarely on the industry demand as a whole. A major part of the soft Express revenue and growth in ground is our own sales team emphasizing ground and other deferred products over Express. I personally had a Fedex Office cashier try to convince me to send ground over express because it "was a better deal", and did my stuff "really" need to be there overnight. I'm sure that is the mindset throught the service and sales team with the new focus on Drive. Our previous flagship First Overnight product has become a low margin pariah as the entire team focuses on reducing purple lift in favor of Orange and White shipping paths. I can"t believe not a single analyst challenged them on how much of the Express to Ground shift is self induced.