Originally Posted by
Noisecanceller
I don’t think it’s unreasonable to expect the airline to perform the service you tell you they are capable of executing. Aside from a misconnect or diversion this is something the airline should be able to do with 100% accuracy. If not, don’t offer a UM service.
Airlines can not even guarantee your plane won’t crash with “100% accuracy,” yet you make that the standard for UMs?
Do anything enough times, and it will fail at some point. That’s life.