Originally Posted by
Scoop
When this happens do you ask to speak with a scheduler or just deal with whomever answers the phone? Are the schedulers generally receptive to sorting through these type of issues? I imagine this must be a PITA if they are busy - not that thats our problem.
Scoop
I dealt with whomever answered the phone. They did seem receptive the time I dealt with it. But mine is only one data point.