Originally Posted by dracir1

Agreed.

The airline business is no different than any other. Fast food has to come up w/ different food items to entice new customers and stay competitive. Tons of advertisements from lawyers stating how much more $ they'll get people in a case. There's always a need to be offering better, faster, more luxurious - even among discount businesses.

BB is supposed to be a business/marketing guy. I'm pretty sure he knows this. I'd expect that once he and Indigo are done purposefully sabotaging this company, things will improve.