Originally Posted by
Knotcher
Please...so many holes in the cheese have to line up for an airplane to crash. You think no crash=perfectly safe? There is a lot of in between...I would love to see their FOQA data
How many new hires even know the Swiss cheese theory?
When was the last time we took a CRM class like we used to? 200 people packed in a room talking about NPS wasn’t the same thing.