Originally Posted by
jaxsurf
Hyperbolic or not, your illustration falls flat because the 99% of the time that we are interacting with our passengers, we’re not wearing the coat; or any coat.
There is almost zero interaction with pax when we’re traipsing around the airport in our peacock costume that nobody cares about except a few clueless dorks in management who never even step foot in our working environment.
You are still missing the point. But I’m done arguing about it.