Basically what koolaid said. I do think he was the brain behind the idea of day turns and stuff. He left, I am assuming because him and BB didnt get along towards the tail end of his career here. He also was the person who came up with most of our bag things, along with compensating gate agents for each bag they found oversized. He was honest (came right into RGS and said he regretted closing our ORD base and would hopefully have it reopened with in a few years, this was in 2022 and it is reopened), he also has a job to do and needs to do it, no matter what the employees think about it.

I am curious what he will bring to JB and what will change with you guys assuming be has the same kind of mindset he did here. Overall, I think he was a nice guy and probably the only one in the palace who didnt mind talking to people about his thoughts and plans.