Originally Posted by
PeakEGT
They do all that and a bit more. Don’t get me wrong I’m rooting for us, but legacies have assurances in place when things go awry. Be it endless rebooking options. We rely on the leisure market and these individuals expect to get to their vacation at a certain time and day and when someone from BDL to SJU missed their flight and their cruise, guess who they’re notbooking next time? even if they got a smile on their way out the door.
So which is it? Smile and on time do NOT return profits, or they do return profits?