Originally Posted by spooldup

While I like the enthusiasm, Everything you do on the plane is alright. But once you get into the gate agent's area or doing stuff for the FAs, it is out of the scope of our job. It is just a bonus.

I have no doubt in my mind that these things make customers happy, but WHY are we the ones doing this? Management told us not to hold doors for pax and not to get involved with that stuff. So why should we get involved with anyone else's job?

If they came through with an industry standard/higher contract, then I would consider this, but when we are treated like trash, why should we go above and beyond for the company that doesn't care? If the company is alright with gate agents who look like slobs and treat people like trash, that is their problem. OUR problem as pilots is to operate the aircraft safely and treat passengers well. It doesn't mean we are making announcements for gate agents and flight attendants, because those are THEIR jobs.


That being said, I do my best to be happy and treat everyone well, but I will not go out of my way to do other's jobs, I just write up an email and report them as I have been told.