Originally Posted by
fcoolaiddrinker
PA’s and keeping pax in the back happy is expected as a professional pilot at any airline. Getting out of your lane with some of the other things you mentioned can land you back in the right seat for a year or worse with this management. Just keep that in mind.
Absolutely nobody is doing a carpet dance for improving customer experience, but throwing in slander against the company during delays will (which I’ve also heard). Everything I do revolves around the customer’s experience and safety. If someone in management asks me to refer to the pilot handbook or Vol 1 regarding passenger communications regarding announcements exterior to that, I will absolutely abide. But so far, I’ve hear zilch from anybody but our passengers.