Originally Posted by
Furloughedboi
I don’t mean to quarterback this, but surely this was unnecessary? At the very least, can’t you just tell the passenger to move seats and forget about the laptop? How was this financially justifiable, and core4 for the other 160+ ppl?
It was absolutely the correct decision. Moving to another location does not alter the fact that a laptop is in an inaccessible location where the battery could lead to a fire.
30W is not the place to worry about a seat catching fire.
Originally Posted by
sailingfun
That stuck laptop probably cost UAL a quarter of a million dollars!
That divert saved United the potential of losing a whole lot more than that.