Originally Posted by NuGuy

Back in the day, most crew bases had a person or shop nearby that did quick repairs and they stocked commonly broken parts. At DAL they had a drop box in the crew lounge where you could bag up your headset and it would be returned to you after it got fixed.

That whole paradigm vanished about 6-7 years ago. Headset makers decided that giving you the ability to repair items yourself was a drain on their revenue, so they quit selling parts, and started locking their products down with proprietary parts, special one-use fasteners, etc.

Yes, if you have any skill with a soldering iron, you can probably fix something like a broken wire. Otherwise, your only other choice is to send it in to the company that made them. You might be able to find a one-off avionics shop that can help you out, but that'll take a bit of effort.