Meanwhile, AA pilots' biggest complaint of any consequence in their forum is that their profits are not as high as they had hoped... and over here we're not only in the red, but in the red year after year and shutting down all but the bare minimum west coast ops and doubling down on the NE. The same NE with WX and ATC problems we attribute to our ongoing operational heartburn.

But good thing we've got IFE, wifi, and pop chips... that's really working for us.