Originally Posted by
MainlineFlyer
First of, everyone hates AA. Everyone.
The reason AA can make any kind of money at all with their terrible product is they are a monopoly in many US markets and people have literally zero choice but to fly them. They have network size and alliances we simply do not have. We need to offer something significantly BETTER than the big 3 in order to motivate people to fly on us. If you live in NY, and need to fly somewhere, why would you ever choose Jetblue over Delta? Right now, we offer a more comfortable experience than they do for most travelers. If that changes watch our revenue slowly dwindle as word gets out that we are among the least comfortable airlines, as well as late, and with no route map.
Watch.
Yes, I agree, that's the point I was making. Our onboard experience is either on par, or only slightly better (because everyone else has caught up to us and we appear to be unsure how to push the onboard experience envelope further to ensure we continue to stand out). While AA may not be everyone's favorite, they have size and network and can turn decent profits (see their Q2 financial results thread on the other forum) with a regular product. And that may not last long because if you look at the new cabin they've announced, we may find ourselves further behind the ball. We have to be doing it better and smarter than the other guys. But, you know, I'm sure flying out of Long Island is just going to print money.