Originally Posted by shaun3000

I received this headset as a gift when I was hired on at my major, quite a few years ago. I had previously worn one at a different operator (ship set) and loved it. I never had any concerns about quality from David Clark. They are built to last and when they break it's an easy repair. Oh how wrong I was!

You see, after being produced from 2013-2018, David Clark no longer supports this headset as of... sometime between last year and now. (I'm not entirely clear on that) They ran into a supply issue with it and can no longer get parts to repair it. Those issues are what led to the creation of the replacemnt Pro-X2.

I've had several issues with my headset. A microswitch broke off on my very first trip, the ENC/Bluetooth board failed, and now I seem to be in the early stages of a new electronics failure. They're telling me that in the event my headset needs to be repaired they will be unable to do so and will offer me a Pro-X2 for only $695.

I like the headset and the X2 is an improvement in all regards, but this experience has really soured me on David Clark. I had assumed my Pro X would last me for well over a decade, with the understanding that it would need to be repaired from time-to-time. The fact that I've barely gotten six years of use of out it and have already experienced two (possibly three) failures really concerns me about the longevity of a replacement. And that is really unfortunate, because I love the headset.

What are your thoughts? Am I just unlucky? Is the Pro-X situation a one-off issue? How are the X2s holding up?