Hey,

I'm not bashing Southwest... If it weren't them, it would be some other shark. I'm not saying that they should ignore markets, just commenting on the markets that they are now targeting...

What I am saying is that, as a passenger, same leg - same price, all things being equal, Frontier (and Jet Blue, for that matter) offer a classier, better, more comfortable ride, and thus a better product. They have less of a cattle-car mentality, so that is better for passengers that long for the days of old where you weren't lined up like in kindergarden.

As far as profitability and business, Southwest wins hands down. And like a previous poster said, both airlines (all airlines) have great people. It's just harder for some than others to be "great" after they have been beaten down for so long... TWA, US Airways, etc.

Good Luck Frontier, and everyone else, for that matter.

B727DRVR