Originally Posted by
CincoDeMayo
This is true. Sorry F9 boys but your reputation isn’t crapping gold over there either . Spirit was first so the name is synonymous with trash passengers, but let’s not act for a second that Frontier is Delta One over there.
Not a pi$$ing contest but both our pax have no legroom, but at least one has WiFi, and snowless boarding and deplaning.
Both products are outdated and it needs to go away.
May be anecdotal but I'm at F9 and whenever I commute on NK your airplanes are consistently cleaner than ours, app works way better than F9, wifi on board and overall much more quality in the branding than us.
MCO is one of our largest bases (was the largest for a while till they gutted it by opening several bases at once) and we don't even have a service desk past security. Everyone gets sent back to the ticket counter or is told to text our customer service on whatsapp since we don't even have a phone number anymore... seriously... so it's all a joke. NK has a service desk with 3 employees tending to customers at MCO by their gates. Whatever you're used to get ready for it to be taken a few notches down, unfortunately.