Originally Posted by
saab2000
Dulles is just a bad place to work. When AWAC flew out of there the ground ops was run by someone else and it was terrible. I can't promise anything, but I think AWAC will try to make it better. It will take time.
I was based at IAD for 8 months and it was an eye opener. Getting anyone who even speaks a bit of English is a huge challenge.
I remember when IAD UAX ground ops was absolutely awesome. Of course, the only ones that ever got to enjoy it was ACA...cuz it was their rampers and not a contractor. But there was a time when everyone spoke English, planes didn't wait for bags/services, and very rarely did you ever hear the term "ramp delay".