Originally Posted by MainlineFlyer

I disagree. They did a bunch of systemic things around 6 months ago with how they scheduled the crews, but have since reversed most of that and just kept the padded turns. The regular buffoonery and incompitence due to high turnover in support along with zero accountability in some of those groups never changed. (5 minute waits for the jetbridge to get hooked up, waiting for marshallers to crawl out to meet us, the general lack of urgency when a flight has already been delayed for some reason, etc.)