Originally Posted by
AYLflyer
I don't understand what our issue is with jetbridges. Every single station we go to except international, our people can't figure them out. I never see other airlines having the issues we have with them, and it's embarassing. You can't tell me only ours don't work, so it must be a training issue. I love sitting for 15 minutes watching our agent shrug her shoulders and start staring at her phone, then a dude in a hi-vis vest shows up and moves the thing in 2 seconds. I've only had a hard broken jetbridge 2 or 3 times in my airline career where we needed to be tugged elsewhere, every other time the jetbridge mechanic dude got it moving immedietely.
From what I understand the new jet bridges in Bos are super sensitive and can get out of “alignment” I don’t know the exact term or go past the artfical limits and once it does it stops. They need to call out the “business partner. To hit the reset or override and off they go. Apparently our guys aren’t allowed to do that. Just what I have been told so it could be and probably is total BS.