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Old 01-14-2025 | 09:09 AM
  #2859  
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Cruz5350
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Originally Posted by FangsF15
It needs specialists because CS is constantly “reinterpreting” things, making it more difficult to keep abreast of what’s legal and what is not. It’s almost impossible to keep up with them all. That’s on the company.

Are you are saying we should give up all notification to CNO, just to make it ‘simple’???
What difference does it make if it’s a human or a text/app notification telling me hey you’re going on reserve or here’s a trip. AA’s app still isn’t perfect but I saw it on a layover when I was discussing our issues with our little snow event. The irony was I was on hold waiting for Tracking, sending crew assists messages and leaving VM’s that were never returned. All of this could be a lot more efficient with a properly functioning app. It isn’t going to cost us any money unless you’re looking at skating out of assignments cause of a CS issue which is a totally different argument. The fact that we have a ChatGPT for our PWA speaks volumes to how messed up it is.
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