Originally Posted by
Hedley
Prior to the pandemic they were much more focused on high fare business travel than leisure travel, especially low priced travel. When the business travel didn't come back they adapted and began going after every dollar available. Now they offer a price focused option that also comes with a much larger network, historically better customer service, better rewards programs, frequency, WiFi and in seat entertainment.
Better rewards? That’s why you’re having this conversation, the rewards aren’t worth it anymore. He may come once but I doubt he’d stay for long.