View Single Post
Old 01-24-2025 | 07:59 AM
  #89  
rickair7777's Avatar
rickair7777
Prime Minister/Moderator
Veteran: Navy
 
Joined: Jan 2006
Posts: 45,120
Likes: 796
From: Engines Turn or People Swim
Default

Originally Posted by Hedley
Prior to the pandemic they were much more focused on high fare business travel than leisure travel, especially low priced travel. When the business travel didn't come back they adapted and began going after every dollar available. Now they offer a price focused option that also comes with a much larger network, historically better customer service, better rewards programs, frequency, WiFi and in seat entertainment.
Most or all of them were doing it before the pandemic. Pandemic may have amplified the effect.
Reply