Originally Posted by
ugleeual
‘everything they need to research is on FT within employeeres…sometimes better to educate and point in the right direction rather than spoon feed and they never learn… and on this open forum it could be for some disgruntled rev pax who didn’t get an upgrade and wants to know why…
Which, again, does them no good if they're not at United. I'm reasonably confident that someone asking specific questions like that and the way they asked them doesn't have access to FT.