Originally, they couldn't provide a online portal ordering system. So they weren't considered in the RFP when we chose HPI. Delta then prohibited new hires from ordering from them which began the war. Then, when the roll out was collapsing, Abbots sent an email to everyone on their list basically kicking sand in the eye of the company which really bruised JZs ego. I believe they actually tried to get a cease and desist sent to them.