Originally Posted by
cencal83406
I don’t make the decisions man. ACE wasn’t ready for real time no matter how many cheerleaders say otherwise. Canning it prior to STS was dumb because ZenDesk was wholly inadequate.
The API access isn’t coupled to ACE either. We had ACE before C19 was signed. C19 gave us the whole access but the tools need to be made. If you have familiarity with software engineering you know this stuff isn’t just quick coding weekend can get going. Many complete software packages take years to perfect and are patched constantly in this day and age due to security vulnerabilities.
In the meantime, the organization you should direct your ire at isn’t your bargaining agent, as they’re not stealing money. You need to be mad at the source - Delta.
The people who spearheaded the removal of ACE are no longer reps or MEC leaders. I believe having our previous NC at the top now is a much better leadership group since they sat across the table and aren’t prone to concessions like DH was
First, I said this was not at you. Second, we were promised real time automated review. That has not happened and that failing has caused Delta to not respond in a timely manner because there is not a significant real time consequence. The behavior from Delta while deplorable is expected. My anger is definitely with them. However, the lack of real response to the issue by ALPA for 3+ years now is completely unacceptable and is now enabling. This, I will repeat, is no dig on you or any volunteers who work within the STS system. This is a failure of leadership. And a continuing failure until they get serious about fixing it and being honest about the capabilities of our systems to catch managements wanton malfeasance. We were promised better and our union has over promised and under delivered.