Originally Posted by
cencal83406
I don’t make the decisions man. ACE wasn’t ready for real time no matter how many cheerleaders say otherwise. Canning it prior to STS was dumb because ZenDesk was wholly inadequate.
The API access isn’t coupled to ACE either. We had ACE before C19 was signed. C19 gave us the whole access but the tools need to be made. If you have familiarity with software engineering you know this stuff isn’t just quick coding weekend can get going. Many complete software packages take years to perfect and are patched constantly in this day and age due to security vulnerabilities.
…
I beg to differ, respectfully. ACE had robust code written, and “Auto-ID” had been ready for
over a year. ACE unilaterally turned it “on” on the way out the door to prove it, and as something of a middle finger to the MEC admin after getting stabbed in the back. Sadly no enough people noticed to cause an uproar.
The then-Reps were asleep at the wheel and woefully short sighted. “ACE reports are down”. Well, yeah, because it WORKED and a Fortune 100 company changed their behavior. When you take your boot off their neck, do you honestly think they will just keep complying?
Even if they get STS to eventually do
some of the same things, they lost out of years of opportunity.