Originally Posted by
JTwift
I’ll do a galley PA if there’s some sort of situation going on and I think it will help make the FAs job/lives easier. As in, there won’t be people getting angry because they want information; or it somehow deflects any blame away from them and gives the people an “authority figure” to hear from.
I keep it factual and honest, because there’s some “event” and people don’t want a comedy routine when they’re already late for [maintenance/weather/Newark].
but 99% of the time, I just use the pa from up front.
This. The only two times I’ve made a PA at the podium was to tell people that the first hour or so was going to be pretty bumpy and when you factor in taxiing out in ORD they’d be looking at almost 2 hours of having to be seated. If you think you need to use the facilities this is a great time to do that here in the terminal.