Old 06-17-2025 | 07:12 AM
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PlumbaFlo
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From: Pwane
Post Text scheduling instead of sitting on hold?

I've heard of other airlines using a simple texting system for crew scheduling where you can text out sick, check in, report late, get deadhead info, request a release from reserve, etc. all without calling scheduling.

From what I’ve heard, it really cuts down on hold times and a lot of the back and forth frustration. I think Spirit, JetBlue, and Alaska have something like this.

Could something like this be integrated at Frontier? Even a basic version would be a big improvement over waiting on hold. Has anyone else heard about this or know if it’s something the company can implement directly or would ALPA need to push for it first?
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