Originally Posted by
Easyflier301
both CS and the union are available to explain reserve awards/assignments pretty much 24/7 (union the following day if it’s after hours but they can still look it up). Try it out.
RAS has a Reasons Report as well to try and answer the question on your own. It’s not that intuitive, but between that and the Filled OT tab in APA Reserve, you can usually figure out why you weren’t awarded/assigned something. At least you have more info going into the recorded call with CS.