Originally Posted by
Meme In Command
Personally, I had no issues doing service in bumpy air. But occasional moderate chop or constant light can still be a challenge when it comes to pouring hot liquids and that very vulnerable instant when you're reaching passing a drink to the furthest passenger by the window. The wrong bump and you're tripping over someone and/or spilling on someone's lap. Also, chop during service slows you down so damn much between trying to slowly pour drinks and trying to do things while keeping one hand on the cart to keep it from wobbling like a dealership tube man.
Another reason why Delta should simply give each passenger a full, unopened can of soda and a cup of ice, as AA and UA already do.
It won’t solve the coffee problem, but it does speed up service, reduce spills, and keeps customers happy. Delta’s stance that pouring a tiny amount of soda over a full cup of ice is “better service” than providing a whole can has always been ridiculous.