Originally Posted by
Adlerdriver
Our own company doesn’t care about irritated customers or the operation these days, you think Wall Street will?
99% of the time I use our service in some way I come away from the experience wondering how TF we make money.
Absolutely. It takes time to build a brand and less time to destroy it. Every time a 757 flight gets cancelled due to fatigue because JD eliminated reserves and added a ton of extra legs just so he can slash our pay, an airplane full of customers gets closer to FedUp. Ultimately, the destruction of our brand matters and we could shed light on it.