Originally Posted by
Noisecanceller
We don’t fly full or oversold planes on every flight. Our load factor last quarter was around 80%. That’s a lot of empty seats and the filled ones were sold at an average revenue of about $130 per passenger per segment. Not a winning combination.
I understand how averages work. I happen to always operate or be on them. So much I’ve had to catch rides home on OAL more than I’d like.
we fly a lot of places a lot of people want to go and we fly a lot of places no one wants to go. We are industry standard for load % maybe slightly higher. We are well above industry standard for butts in seats moved per segment though. So 80% load factor on us is more passengers on a flight than a full legacy narrow body. Our 321 holds 55? More seats than a 737-900. When you look at DOT numbers we move ALOT of people for the amount of planes we don’t have.
ask people why they don’t fly spirit? Join group and read comments. It’s always the same “the customer service sucks” “the gate agents suck” “the flight attendants are rude” the public facing employees treat passengers so bad. And I get passengers are rude but so many times our employees (or contractors) instigate it into an issue it wasn’t.
do I have a fix? No. but I firmly believe the current path is not the correct path. Anyone with any business sense can see this glaringly obvious.