Originally Posted by spooldup

The big 3s basic economy is only propped up by their margins they have been making from the premium cabin sales.

The ULCC model isn't dead, the no customer service BS that came with it is dead.

If our on time performance was 80%+ with 99% completion and GOOD customer service, we would have no issues. But it inherently isn't good because the ULCC model requires contract everything and not caring about on time.