Originally Posted by
MinimumEffort
It's a step, but insufficient. It's like a 500-pound person cutting cola from 5 to 3 liters. They aren't prioritizing the right hubs. Instead of focusing on JFK, LAX, MIA, and ORD, they seem to be adding flights in lower-yielding hubs like PHX, DFW, CLT, and PHL. Complaining about competition in those former major markets is weak; when your airline is bad, no one will choose it over four other options. Start by addressing inflight and airport customer service. I served by a gate agent with ugly arm tattoos at PHL the other day with an attitude equally as ugly.
We really are the Stellantis of the airlines and slowly moving towards being the Kia.
It sounds like they are back to LGA and ORD (mostly RJs since mainline growth is slow). I think LAX is a lost cause because they think having our Alaska partner there is enough.
DFW and CLT are full until they add gates. PHL you are just going to have to deal with. JFK is Delta's European gateway, EWR is United's and we're stuck with PHL but the more RJs they slam in there the more wide-bodies we can fill up.
PHX is all we got out west so hopefully they do something with it.