The Delter boys are over on their forum every day bullying each other over using or not using the APU. And wearing their hats.

But the money saved from that is spit in the ocean. We aren't losing money because knuckleheads think they'll stick it to the man by running 3 on a parking delay. It's because our incompetent management team has no plan and our product sucks so we can't charge a premium. And we don't have a lucrative credit card despite their exhausting PA announcements. It's a well known fact that Delta and United make more off the credit card than they do from selling tickets.