Originally Posted by
Fichael80
I was PS about 6 round trips between DFW and PHX during my upgrade this spring and flew in first class the majority of the time and always exit row seats the rest. No issues with gate agents or flight attendants. Perhaps your RBF was the issue from your experience 5 years ago?
This is because the seat assignment process is automated if you properly import the PNR on travelnet and check in. Cutting the gate agent out of the loop has dramatically improved deadheading.
Are all gate agents anti-pilot? No, I've received some very nice service when non-revving. I've of course found some real duds as well.
Is single engine taxi to the gate going to save the airline from incompetent management? No, but it wouldn't hurt. Hopefully as the bitter old guard retires this behavior will change. However it's entirely possible that during the next downturn management creates an entire new generation of bitter captains and perpetuates the cycle. We'll see.