What can a freight dog do to gain customer service experience?
Greetings and thank you for your time.
I'm a lear PIC for one of the larger 135 freight companies looking to move on to fractional or corporate aviation. It seems more and more common in this competitive environment for freight dogs to get shot down based on our lack of customer experience; specifically flying passengers versus cargo. Obviously we all provide a service to the customer in some way, but people and boxes are two different things.
Are there any proactive steps I can take to perhaps enhance my resume or skill set in this regard?
Thanks Again