Originally Posted by Longhornmaniac8

The amount of insecurity on these boards is amusing to me. If you don't want to make a PA from the cabin, don't. If you do, do, but don't make it about you. It's really pretty simple.

I know a lot of you don't care at all about customer service (and it shows in how you manage situations on board the aircraft), but some do. If I can do something that makes other people feel better and doesn't cost anything (either safety-related or otherwise), why not?