Originally Posted by
khergan
He's an annoying kool-aid chugger who has no identity outside of his employer, but he's also not wrong.
The gonkulator tells me that Delta’s pre-tax profit is ~59 % higher in cumulative absolute terms for YTD 2025. They're obviously doing something that we aren't, and simply buying a ton of airplanes isn't addressing that.
I think brand loyalty factors in here. DL has it in spades - we’re doing a decent job gaining it, but are no where near their level.