Originally Posted by
LumberJack
Tennisguru's point about the CPO is spot on, along with the rest of his post.
The CPO is basically just a rolodex.
For significant personal issues, the CPOs are usually an outstanding resource. They truly have your back and will often go the extra mile for you. I can vouch for them on more than one occasion.
For
operational issues (think what the FOM and Vol 1 would apply to, but not necessarily the PWA) they
can be pretty good as well--sometimes outstanding--and sometimes less so.
For
contractual issues...pretty much useless. They know the PWA very little, and care even less.