Well, BEBOP was another rancid hate generator... It's kind of a shame, I think having a tool like that was actually a great idea but they let cubical dwellers track process compliance instead of operational effects, and that completely wrecked the whole project. What worries me is that the horrible manager (not leader) who rammed that down everyone's throats forcing 100% compliance no matter what, is still on staff and he/she will do it again next time instead of handing the front line employees a new tool and standing back to see what they do with it.

I guarantee that if BEBOP hadn't been all about 100% compliance and our employees had the freedom to use their judgement on how to use and apply the info the tool gave them, it might have actually been a useful tool. As it was, it did nothing but generate stress and conflict because operational outcomes weren't even being tracked, just blind compliance with the new process. That's the stupidest way ever to create positive change in a highly trained and mostly highly motivated employee group, but they keep doing it. That guy, and the guy who last contract would rather re-route 10 pilots to avoid one premium trip award, needs to be fired because they're still causing far more damage than any other factor in our business.