Originally Posted by
NuGuy
This is an incomplete answer. Most people forget that within 3 hours (inside of which was "time critical"), the 10 minute period went out the window, and CS started calling one after another until they found someone. Answer the phone, it was yours. Now if they called and you missed it, and called back and the trip was still open, it was yours (assuming you were senior).
Both WS and GS worked the same way. You got called, the trip was yours if you answered. Under TA2, the company got "batch processing" for GS and WS (under trip coverage) When GS went to ARCOS, the company probably wanted to run WS under trip coverage the same way, it just took them longer to implement it. Shocking, I know.
There are too many people here, frankly on both sides, that refuse to acknowledge the reality of the situation. Yes, the company is understaffed and their refusal to staff scheduling appropriately is causing trips to sit in OT for hours before the coverage process actually starts. Or ARCOS gets hung up on an auto accept denied trip because they refuse to invest in automation. The solution isn't just to throw out all auto accepts. But to claim that auto accept ISN'T at least part of the problem and should never, ever change at all is disingenuous. I watched a trip be "covered" by no less than 8 OOBWS auto accepts the other day. The trip originally appeared 3 hours from show and OOBWS alone took an hour and a half. Is it possible someone that is SEA or SLC based is sitting in ATL? Sure, unlikely but possible. So almost 2 hours of trip coverage time was wasted on pilots who literally could not fly the trip even if they wanted to. 23M7 farming has gotten out of control just as batch size farming did. If there were 1000 people working in scheduling and they pull trip coverage on a trip that reports in less than 2 hours in ATL, it is almost quite literally impossible to cover that trip without paying 23M7 pay on it.