Originally Posted by
CAirBear
I then go a step further and I create another Word Doc. This one has the name of a story in big bold lettering on the left side. Then on the right hand side I list every TMAAT this story can be used for. I came up with this on my own for United and it was invaluable.
I used ECIC and this is essentially what they recommended (and what I did) for the TMAAT portion. Concur that it works extremely well. I hear some poo poo prep - “oooh airline xyz can sniff out canned answers”, etc. The whole point being that nothing is canned/regurgitated if you’re doing it right (unless you’re just lying and describing a TMAAT that just didn’t happen). The prep just ensures that you can concisely recall your numerous stories and deliver them in a brief amount of time while including pertinent parts and leaving out the rambling ones😄