Originally Posted by
ShegotheD
One of the big drivers for the 75/76 fleet is the lack of NPS rating and efficiency. We all know Delta is an NPS-driven airline.
The last two times I parked next to a 757 at the gate, one kept being delayed for MX, three mechanics were in the wheel wells wiping something down and trying to fix something. The other was delayed 7 (!) hours... I bet those customers did not rate us highly..