Originally Posted by
Turbosina
Honest question. Why was that a thing in the first place? At my shop (UA) we don't care who sits in the exit row as long as they are willing to help etc etc etc ...
Stupidity and tradition. It's a metaphor for the current state of Southwest.
Those seats are "preferred" and are supposed to be reserved for paying customers so we took the bad seats. It's not really a thing anymore except preboarders can't take exit rows, which isn't a thing in 2 days.